If the address supplied is not valid/complete, UPS will make every reasonable effort to find the correct address and deliver the shipment. An additional address correction fee will be charged for this service. Please ensure that your address is up-to-date in your Address Book and includes ALL the necessary information such as the correct Street address, APT/Suite/Other number, City, State and Zip Code.
Articles in this section
- Sitemap - Helpdesk
- Do we ship to PO Box addresses?
- If I live in Canada and order from us will I be charged customs fees, taxes and duties?
- Do we provide special boxing if requested?
- Can I use my own shipping account?
- Do we offer a pricing or weight guide for shipping?
- Can we drop ship / blind ship a package to my customer?
- Does UPS deliver on Saturdays?
- Why is my customer's address not accepted by your web site?
- If I am outside the US and Canada am I responsible for paying UPS the custom fees (ie: taxes, duties, etc.) on shipping?